Log App

Need help with Log App? You're in the right place. Browse the topics below or contact us directly.

Account

• Forgot your password? Open the app and tap "Forgot Password" on the sign-in screen. You'll receive an email from us at your registered address.
• Change your email? Go to Settings → Account → Change Email. A confirmation will be sent to your new address.
• Change your password? Go to Settings → Account → Change Password.
• Delete your account? Go to Settings → Account → Delete Account. This action is permanent and will remove all your data.

Signing In

• Sign in with Apple or Google not working? Make sure you are using the same Apple ID or Google account you originally signed up with. Try signing out of your device accounts and back in, then attempt sign-in again.
• Can't receive verification emails? Check your spam or junk folder. Emails are sent from @logapp.dev.

Logging Media

• Can't find a movie, show, book, album, or game? Our media data comes from third-party APIs. If something is missing, it may not yet be listed in our data source. Try searching with an alternate title or spelling.
• Wrong media info displayed? Contact us and we'll look into the data source.

Privacy

• How do I make my account private? Go to Settings → Privacy → Private Account and toggle it on.
• What data do you collect? See our Privacy Policy for full details.

Contact Us

If you didn't find what you were looking for, reach out and we'll get back to you as soon as possible.